![]() The computer must have software or other features which allow remote management generally and more specifically remote commands that can influence user accounts. As stated, you also have to (at least in general terms) also know the IP address of the computer.Įven if you do get lucky with the network connection issues, the second item is just as important. If the laptop is not connected to a network you can access (e.g it isn't connected to the internet or is behind network equipment that disallows certain types of communications), you're out of luck, period. The computer is setup for some sort of remote management. your stolen laptop) is connected to a network that you can access and you know the machine's IP address. ![]() ![]() Resetting a password or doing other kinds of account management requires at least two things: Given the sparsity of detail in your question, at a guess, you most likely can't.
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